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Terms of Service

  1. A credit card is required to reserve all non-contracted appointments.

  2. All non-contracted services must be paid in full at the time of the initial service.

  3. Cancellations made less than 24 hours before the scheduled appointment time will be charged a $50.00 fee.

  4. No shows and appointments cancelled upon arrival will be charged a $75.00 fee.

  5. Clients will receive a courtesy call 30 minutes prior to arrival. If nobody is present upon the technician’s arrival he/she will wait an additional 15 minutes. If there is no communication within that time frame, the appointment will be forfeited and a $75 service fee will be charged.

  6. Locations that are not prepared for treatments upon arrival will be rescheduled for the next available date and charged a $75 fee.

  7. Contracted clients qualify for a 5% price discount on any invoice paid within 14 days of the service date.

  8. We offer 20% Discounts to: Senior Citizens, Military personnel, employees of contracted accounts. (Proper ID is required)

  9. All referrals qualify for a monetary bonus *Please ask for additional information.

  10. All clients with a service warranty must give the service a 14-21 day control period for the treatment to become fully effective. If there is an issue after 21 days, please contact our office.

  11. Any contracted accounts that postpone payment past NET90 will be required to put a credit card on file in order to continue services. The credit card will only be charged on balances past NET90.

  12. By using our website or services you consent to have Elite Pest Solutions send occasional text messages or emails for appointment reminders and promotions.